Last updated: 3 August 2026 Effective date: 3 August 2026
These Terms of Service (the "Agreement") constitute a binding legal agreement between:
(a) Ahmad Alkhoja, operating the Basmeh (WorkShift) application (the "Provider", "we", "us"); and
(b) the company, institution, establishment or other legal person that registers for and subscribes to the Application (the "Company", "you").
The contractual relationship created by this Agreement is exclusively between the Provider and the Company. The Application is supplied on a business-to-business basis and is not offered to consumers.
By registering an account, subscribing, or otherwise using the Application, the Company accepts this Agreement in full. The individual who completes registration represents and warrants that they are duly authorised to bind the Company.
2.1 Individuals whose attendance is recorded through the Application ("Employees") are end users only. They are not parties to this Agreement, acquire no contractual rights against the Provider under it, and owe no payment obligation to the Provider.
2.2 Employee accounts are created, configured, administered, suspended and deleted by the Company, at the Company's sole discretion. The Provider neither creates nor controls Employee accounts, and exercises no judgement over which individuals are enrolled.
2.3 All communication concerning an Employee's account, attendance record, working hours, or any consequence arising from them shall be conducted between the Employee and the Company. The Provider is not a party to that relationship and shall not adjudicate it.
3.1 The Application is, and is supplied strictly as, a technical logging and record-keeping instrument. It captures data points — the type of event (in/out), the date, the time, and the geographic position at the instant of that event — and presents them to the Company.
3.2 The Application does not:
3.3 Any interpretation of the recorded data, and every decision founded upon it, is made solely by the Company through its own human review and judgement.
4.1 The sole and entire responsibility for auditing, reviewing, verifying and correcting the accuracy of attendance records rests with the Company.
4.2 The Company acknowledges that records may be incomplete, absent or inaccurate for reasons wholly outside the Provider's control, including without limitation:
4.3 The Company undertakes to review attendance records before relying upon them for any payroll, disciplinary, contractual or legal purpose, and to provide the Employee an opportunity to contest any record before adverse action is taken. The Application provides editing facilities enabling the Company to correct records.
4.4 The Company shall not treat the Application's output as conclusive evidence of attendance or absence without such independent verification.
5.1 The Provider expressly and entirely disclaims any liability, of whatever nature, arising out of or in connection with any employment matter between the Company and any Employee, including without limitation:
5.2 Such matters are governed exclusively by the employment contract between the Company and the Employee and by applicable Jordanian labour legislation. The Provider is not an employer, joint employer, agent or representative of either party.
5.3 The Company shall indemnify, defend and hold harmless the Provider against all claims, demands, proceedings, damages, penalties, fines and reasonable legal costs brought by an Employee, a labour authority, a data protection authority or any third party, arising out of the Company's use of the Application, its decisions founded on Application data, or its failure to comply with Clause 4 or Clause 6.
5.4 Limits of this disclaimer. Nothing in this Agreement excludes or limits liability which cannot lawfully be excluded, including liability for fraud, for wilful misconduct, for gross negligence, for death or personal injury so caused, or any obligation imposed directly upon the Provider as a data processor by the Jordanian Personal Data Protection Law No. (24) of 2023 or other mandatory law.
6.1 The Company is the Data Controller in respect of Employee personal data. The Provider acts as Data Processor, on the Company's documented instructions. Data protection matters are governed by the Privacy Policy, which forms an integral part of this Agreement.
6.2 The Company warrants and undertakes that it shall:
(a) establish and maintain a valid legal basis for recording the attendance and location of its Employees under Jordanian law;
(b) inform its Employees, clearly and in advance, that the Application is in use, what data it records, that the geographic position is captured at the moment of Check-in and Check-out, and for what purposes the records are used;
(c) comply with the Jordanian Labour Law and all applicable legislation governing monitoring in the workplace;
(d) obtain any consent, and conduct any consultation, required by law;
(e) enrol only individuals lawfully employed or engaged by it, and not enrol any person below the minimum lawful working age;
(f) respond to Employee requests to exercise data subject rights, the Provider assisting as Processor; and
(g) keep credentials, invite codes and administrative access confidential, and refrain from configuring a workplace boundary encompassing an Employee's residence or any place where monitoring would be unlawful or disproportionate.
6.3 Breach of Clause 6.2 constitutes a material breach entitling the Provider to suspend or terminate the service immediately.
7.1 Access is licensed on a subscription basis, priced by the number of Employee seats. The applicable tier and price are those displayed at the time of purchase.
7.2 Mobile subscriptions are processed by Apple or Google through in-app purchase; web subscriptions are processed by Paddle acting as Merchant of Record. The Provider does not receive or store payment card data.
7.3 Subscriptions renew automatically for successive periods unless cancelled before the renewal date. Cancellation of a subscription purchased through an app store must be effected through that store's own subscription management, in accordance with its rules.
7.4 Refunds are governed by the policy of the relevant payment processor or app store. Where a refund lies within the Provider's discretion, it may be granted where required by applicable law.
7.5 Where a subscription lapses or payment fails, the Provider may restrict functionality. The Company shall retain read access to its existing records for a reasonable period so that it may export them.
7.6 The Provider may vary pricing on thirty (30) days' prior notice, effective from the next renewal period.
The Company shall not, and shall not permit any person to:
(a) reverse engineer, decompile or disassemble the Application, save to the extent such restriction is prohibited by law; (b) resell, sublicense, rent or provide the Application as a service bureau to any third party without written authorisation; (c) circumvent seat limits, security controls, device binding or authentication; (d) submit falsified location data or otherwise manipulate records; (e) use the Application to monitor any person unlawfully, including any person not employed or engaged by the Company; (f) upload unlawful content or content infringing the rights of a third party; or (g) impair, overload or attempt unauthorised access to the Application's infrastructure.
9.1 The Application, its source code, design, trademarks and all related intellectual property remain the exclusive property of the Provider. This Agreement grants a limited, non-exclusive, non-transferable, revocable licence to use the Application for the Company's internal business purposes for the term of the subscription. No other right is granted.
9.2 The Company's data remains the Company's property. The Provider claims no ownership of attendance records, Employee data or Company data, and shall use them only to provide and support the service.
10.1 The Provider shall use commercially reasonable endeavours to maintain availability, but does not warrant that the Application will be uninterrupted, error-free, or that records will be complete in all circumstances. Maintenance, third-party infrastructure failure and force majeure may interrupt service.
10.2 Save as expressly stated, the Application is provided "as is" and "as available", and all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted.
10.3 The Provider shall not be liable for indirect, incidental, special, consequential or punitive damages, nor for loss of profit, revenue, business, goodwill, anticipated savings or data, howsoever arising.
10.4 The Provider's aggregate liability arising out of or in connection with this Agreement, whether in contract, tort (including negligence), restitution or otherwise, shall in no event exceed the total subscription fees actually paid by the Company to the Provider in the twelve (12) months immediately preceding the event giving rise to the claim.
10.5 Clauses 10.2 to 10.4 do not apply to liability that cannot lawfully be limited, as set out in Clause 5.4.
11.1 The Company may terminate at any time by cancelling its subscription and deleting its account within the Application.
11.2 The Provider may suspend or terminate immediately, on notice, where the Company materially breaches this Agreement, fails to pay, uses the Application unlawfully, or where continued provision would expose the Provider to legal liability.
11.3 Upon termination, the Company's licence ends. The Company is responsible for exporting its records before deletion. Data is thereafter deleted or irreversibly anonymised in accordance with the Privacy Policy.
11.4 Clauses 5, 6, 9, 10, 12 and 13 survive termination.
12.1 This Agreement is governed by the laws of the Hashemite Kingdom of Jordan.
12.2 The competent courts of Amman, Jordan shall have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement, without prejudice to any mandatory statutory right of an Employee to bring proceedings before a labour authority against their own employer.
12.3 The parties shall attempt in good faith to resolve any dispute amicably before commencing proceedings.
13.1 Entire agreement. This Agreement, together with the Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior understandings.
13.2 Amendment. The Provider may amend this Agreement. Material amendments take effect thirty (30) days after notice through the Application or by email. Continued use thereafter constitutes acceptance. A Company that does not accept may terminate and request a pro-rata refund of any prepaid unused period.
13.3 Severability. If any provision is held invalid or unenforceable, the remainder continues in full force, and the invalid provision shall be construed so as to give effect to the parties' intention to the fullest lawful extent.
13.4 No waiver. Failure to enforce any provision is not a waiver of it.
13.5 Assignment. The Company may not assign this Agreement without prior written consent. The Provider may assign it in connection with a merger, acquisition or transfer of assets, on notice.
13.6 Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
13.7 Language. This Agreement is issued in English and Arabic. In the event of conflict, the Arabic text shall prevail before the Jordanian courts.
Basmeh (WorkShift) Email: ahmadalkhoja5@gmail.com WhatsApp: +962 79 582 7113 Hashemite Kingdom of Jordan